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On June 10-11, a two-day workshop on developing mediation skills and methods was held in Yerevan, organized by the Ministry of Justice and the Arbitration and Mediation Centre of Armenia (AMCA). The main objective of the workshop was to develop the participants’ capabilities.
The event was organized in for qualified mediators to refresh their knowledge and experience. The goal was to ensure the continuous education of participants and contribute to developing their professional skills, thereby enhancing the efficiency and quality of mediation processes. In her speech, Tatevik Matinyan, Director of the Arbitration and Mediation Centre of Armenia, noted, “Our goal is to create an environment where mediators can continuously develop and improve. This workshop allows us to share knowledge and experiences that will contribute to developing the mediation culture in Armenia. We are grateful to all those who are opening a new chapter in developing and disseminating mediation through their participation.”
The opening speech was delivered by Tigran Dadunts, Director of the “Center for Legislation Development Foundation of the Ministry of Justice, who emphasized the importance of the training program, stating, “Such events and training are significant to keep up with developments in the field, as they provide practising mediators with the opportunity to refresh their knowledge and continue their work in the field as mediators.”
The seminar was led by international expert mediator Corrado Mora, who has years of experience in mediation. He has participated in numerous international conferences and training sessions and taught mediation methods in various countries. Mr. Mora’s expertise and approaches in mediation are highly valued, and this seminar was another opportunity for knowledge exchange.
Corrado Mora: “The workshop allows participants to deepen their skills and gain practical experience to succeed in mediation. We aim to ensure the continuous education and development opportunities for mediators.”
During the negotiation phase, as emphasized by Corrado Mora, the mediator should help the parties form the terms of the agreement, assess risks, and overcome deadlocks. Corrado Mora also focused on the importance of emotion management, communication, and concentration, highlighting that these are crucial for increasing the effectiveness of the mediation process.
Teaching mediation skills contributes to developing participants’ professionalism and enhances the effectiveness of the mediation process. Participants asked their questions and strengthened their skills through role-playing exercises.
The program concluded with a solemn certificate awarding ceremony.
Mediation is an extrajudicial, alternative method of dispute resolution aimed at resolving the dispute amicably with the help of an impartial third party, the mediator. This method of dispute resolution is characterized by several features, including the voluntary and collaborative nature of the process, flexibility, confidentiality, speed, and cost-effectiveness.